Shipping policy
At WITTZY, every item is made especially for you after your order is placed.
Processing Time
Orders are usually prepared and printed within 2–5 business days. Processing times may be slightly longer during holidays or busy periods.
Shipping Time
Estimated delivery times after dispatch:
- Domestic orders: 3–7 business days
- International orders: 7–21 business days
Delivery times are estimates and may vary due to customs, weather, carrier delays, or your location.
Shipping Costs
Shipping charges are calculated at checkout based on your location and order size.
Order Tracking
Once your order ships, you’ll receive a confirmation email containing tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Address
Please check your address carefully before placing an order. If you notice an error, contact us immediately. Once an order has entered production or shipped, we may not be able to change its address.
Lost or Delayed Packages
If your tracking has not updated or your package is significantly delayed, please contact us. We’ll help you check its status with the shipping carrier.
Customs and Import Fees
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Contact Us
If you have questions about your delivery, contact us through our Contact page with your name and order number.
